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The AOCDET-HDMI range of cables are Active Optical Cables that have a detachable hood to reduce down to micro HDMI for feeding through ducting or small spaces, they come with a protective case to protect the pins while feeding through, you then need to attach the metal HDMI hood again for use with HDMI equipment.
Should power be needed at the display end, these come with a USB power cable.
5v 55mA is the minimum requirement 5v 150mA is optimal Anything over 5v 1000mA could damage the chips.
If you are not entirely satisfied with your purchase, we are here to help.
We only accept returns that have been authorised for return by our returns department and are clearly marked with a Cables Direct RMA number.
NON FAULTY ITEMS
To be eligible for a return you must notify our returns department in writing with the reason for your return advising the invoice number/order number from which the item was originally purchased. All non faulty item/s must be unused and in the same condition in which you received them. Your item/s must be in their original packaging and all manuals, power supply’s, drivers etc must be included. These returns will incur a handling charge, of which, will be confirmed by our returns department once your RMA request has been reviewed.
Once your item/s have been received, assessed and booked in under the assigned RMA number we will issue a credit on your account within 7 working days and a copy will be emailed across to you.
DEFECTIVE/FAULTY PRODUCTS
Our products come with a 12 month warranty. To be eligible to return your faulty product/s you must notify our returns department in writing with a detailed fault report for testing and advise the invoice number/order number from which the item was originally purchased.Where possible please return in original packaging including any manuals, power suppies and drivers etc.
SHIPPING
You will be responsible for paying for you own shipping costs for returning your item. We will only arrange collection of goods that have been sent in error by Cables Direct Ltd. However if you are not able to arrange shipping yourself we can deduct the cost of collection from your credit note.
You can use our form to advise us of your returns RMA Form, please fill in all details and email over to our returns department at:- returns@cablesdirect.co.uk All queries will be dealt with within 48 hours.
